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Privacy Policy

Cloudbase Microlighting aka Cloudbase Airsports will not breach the confidence of any customer. We will not disclose your details to any other Parties. We only keep the details you supply to us to enable us to fulfil the tasks you have asked of us which may include sending information periodically. You can find what details we have by logging onto our website through the on-line shop area or simply by contacting us.  With this web site customers who  register and complete a public profile on this site or provide comments on public news posts you acknowledge that these are visible to everyone.

Information Collection and Use

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will share the data we collect with our merchant supplier solely for the purpose of fulfilling your order. During the registration or ordering process we collect some or all of the following information:

– Your name and address
– Your contact telephone numbers (to enable us to contact you in the event of a query)
– Your e-mail address
– For credit / debit card purchases your card details details are held by our merchant services for the purposes of fulfilling the payment.

- You can choose to add other public profile information but this is not essential.  This can include a Bio and Photo.  You can edit or delete this at any time. 

We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by contacting us via the contact page, e-mailing us, writing to us or calling us. By registering or ordering through our website you consent to the collection and processing of your personal details by us.

We use a third party service provider called Booking Bug so that customers who are booking courses or flights can do so online.  They will collect similar information as above for the purposes of managing your booking.

We can remove customers and data from any of these services on request, please contact us.

We and Wix use cookies on the website to manage the logins and customer experience on the website.  You must acknowledge this on entering the website.

We do not reprocess customer personal data or use it for other purposes than that required to provide the service required by the customer.

Registration and Newsletter

Registration is not required to use our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a Username and password. We send all new members a welcoming e-mail to verify Username and password. When registering or subscribing to news you may opt to receive periodic newsletters, marketing information, special offers and website updates from us. If you wish to receive these without ordering please register anyway. If you no longer wish to receive our newsletter or any other information you may opt-out of receiving these communications or news by following the link on the email or contacting us via the contact page, e-mailing us, writing to us or calling.

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